Laser & Aesthetic Center of Jacksonville

Privacy Policy

Effective date: TODO(client): set the effective date

Who we are

Laser & Aesthetic Center of Jacksonville (the “Center,” “we,” “us”) operates this website and provides laser hair removal, electrolysis, and skin-care services in Jacksonville, Florida. Our registered legal entity is Electrolysis & Laser Center of Jacksonville. This policy explains what information we collect, how we use and protect it, and the choices you have.

Our core commitment

We do not sell your personal information, and we do not share client data with third parties except as described in this policy, as required by law, or with your explicit consent. Your personal information is kept confidential.

Information we collect

Information you give us: your name, email, phone number, and anything you include in a form or message; and, when you become a client, intake and consultation details.

Health-related information: as an aesthetics practice we may collect information relevant to your treatment (for example, skin type, relevant medical history, treatment records and photos).

Information collected automatically: standard technical data such as IP address, device/browser type, and pages viewed, via cookies and analytics described below.

Health information and confidentiality

We treat health-related information with the confidentiality expected of a healthcare provider and limit access to staff involved in your care. We use it to provide, plan, and document treatment and to contact you about your care. We do not sell health information or use it for third-party advertising. Website forms are not a substitute for a secure medical record; please do not submit sensitive medical detail through general web forms.

How we use your information

To respond to inquiries and bookings; to provide and improve our services; to send service and, where permitted, marketing communications; to operate and secure our website; and to comply with legal obligations.

Text messaging (SMS) and TCPA

If you provide a phone number and submit a form, you consent to receive SMS messages as stated in the consent language on that form (sent on behalf of Electrolysis & Laser Center of Jacksonville). Message frequency may vary; message and data rates may apply. Reply STOP to opt out or HELP for help. SMS consent is not a condition of purchasing any good or service. We do not share mobile opt-in data or consent with third parties for their own marketing. Mobile carriers are not liable for delayed or undelivered messages.

Cookies and analytics

We use cookies and analytics services, including Google Tag Manager and Google Analytics, to understand site usage and improve the experience. Advertising or conversion tags may be present on dedicated landing pages to measure campaign performance. You can control or block cookies through your browser settings; some site features may not function without them.

Service providers and disclosures

We share information only with vendors who process it on our behalf (for example, scheduling, communications, analytics, and email delivery) under obligations of confidentiality, and when required by law, to protect rights and safety, or with your consent. We do not sell personal information.

Your privacy rights

California (CCPA/CPRA): you may request to know, access, correct, or delete personal information, and opt out of “sale” or “sharing” (we do not sell or share for cross-context behavioral advertising). We will not discriminate against you for exercising these rights.

EEA/UK (GDPR): where applicable, you have rights of access, rectification, erasure, restriction, portability, and objection, and may withdraw consent at any time.

To exercise any right, contact us using the details below; we may need to verify your identity before responding.

Children’s privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 where applicable) without verifiable parental consent.

Data retention and security

We retain information only as long as needed for the purposes in this policy or as required by law, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.

Third-party links and changes

Our site may link to third-party sites and booking tools (such as our scheduling provider); their privacy practices are their own. We may update this policy; the effective date above reflects the latest version.

Contact us

Electrolysis & Laser Center of Jacksonville (d/b/a Laser & Aesthetic Center of Jacksonville)
11512 Lake Mead Ave, Suite 304, Jacksonville, FL 32256
(904) 997-2277

For privacy requests or questions, contact us here.